Introduction
We are seeking a dynamic Supervisor Produksi to join our fast‑growing manufacturing and café operations. This role is pivotal in ensuring that production lines run smoothly while maintaining the high service standards expected in a modern café environment. The ideal candidate will possess strong leadership abilities, a solid understanding of both manufacturing processes and café operations, and a proven track record of managing teams to achieve operational excellence.
Responsibilities
- Monitor daily activities of the production team, ensuring adherence to schedules, quality standards, and safety protocols.
- Oversee café operations, including bar, kitchen, and waitstaff, to guarantee seamless service delivery.
- Develop, document, and enforce Standard Operating Procedures (SOPs) for both manufacturing and café functions.
- Handle customer complaints promptly and professionally, turning challenges into opportunities for improvement.
- Coordinate with inventory control to manage raw material and finished‑goods stocks, minimizing waste and shortages.
- Conduct regular performance reviews, provide coaching, and implement training programs to develop team members’ skills.
- Collaborate with the Quality Assurance department to ensure products meet regulatory and company specifications.
- Prepare and present daily, weekly, and monthly performance reports to senior management.
- Lead continuous‑improvement initiatives, identifying bottlenecks and recommending process enhancements.
- Maintain a clean, organized, and safe work environment in compliance with occupational health and safety regulations.
Requirements
- Education: Minimum high school diploma (SMA/SMK) or equivalent.
- Experience: At least 1 year of supervisory experience in a manufacturing or café setting.
- Gender: Open to all genders.
- Key Skills:
- Customer Service Excellence – ability to resolve issues with empathy and firmness.
- Inventory Control – proficient in tracking and managing stock levels.
- Quality Supervision – ensuring products meet defined quality benchmarks.
- Team Development – coaching and motivating staff to reach their full potential.
- Strong communication skills, both verbal and written, with the confidence to enforce policies.
- Ability to work flexible hours as required; exact work days and shift times will be communicated during the interview process.
Benefits
- Competitive salary with performance‑based bonuses.
- Comprehensive health insurance covering medical, dental, and vision.
- Paid annual leave and statutory holidays.
- Opportunities for professional development, including training courses and certifications.
- Employee discount on all café products and meals.
- Transportation allowance or company‑provided parking.
- Safe, supportive work environment with a focus on teamwork and continuous improvement.
About Company
Our company is a leading player in the manufacturing sector with a diversified portfolio that includes food‑service operations. We pride ourselves on blending cutting‑edge production technology with the warm hospitality of a café setting. With a commitment to quality, sustainability, and employee growth, we have built a reputation for delivering exceptional products while providing an enjoyable customer experience. Joining our team means becoming part of a forward‑thinking organization that values innovation, integrity, and the professional advancement of its people.
Interested in this position?
Take the next step in your career and apply for this role today.
Apply Now