Introduction
We are seeking enthusiastic and reliable Waiter Service Staff to join our dynamic dining team. This full‑time position offers the opportunity to work in a fast‑paced, customer‑focused environment where attention to detail, a friendly demeanor, and a strong work ethic are essential. As a member of our front‑of‑house crew, you will play a pivotal role in delivering exceptional dining experiences that keep guests returning.
Responsibilities
- Greet guests promptly and courteously, escort them to their tables, and present menus with a professional attitude.
- Take food and beverage orders accurately, relay them to the kitchen and bar, and ensure timely delivery of dishes.
- Maintain a thorough knowledge of the menu, daily specials, and beverage offerings to answer guest questions and make recommendations.
- Set and clear tables, replenish linens, silverware, and condiments, and keep the dining area clean and inviting throughout service.
- Monitor guest satisfaction, address any concerns immediately, and coordinate with management to resolve issues.
- Collaborate closely with kitchen staff, bartenders, and fellow waitstaff to ensure smooth workflow and efficient service.
- Handle cash and electronic payments accurately, issue receipts, and balance tabs at the end of each shift.
- Adhere to all health, safety, and hygiene regulations, including proper food handling and sanitation practices.
- Work effectively under high‑pressure situations during peak dining periods while maintaining composure and professionalism.
- Participate in pre‑shift briefings, post‑shift debriefs, and ongoing training sessions to continuously improve service standards.
Requirements
- Minimum education: SMA/SMK or equivalent.
- Male candidates preferred (gender: Laki‑laki).
- At least 1 year of proven experience in a similar waiting or food‑service role.
- Excellent communication skills and a friendly, approachable demeanor.
- Demonstrated honesty, reliability, and a strong sense of responsibility.
- Ability to work both independently and as part of a cohesive team.
- Proven capability to perform well under pressure in a busy dining environment.
- Basic proficiency in food and beverage service techniques, including table setting, order taking, and payment processing.
- Flexibility to work a rotating schedule, including weekends and holidays, with shifts from 00:00 to 00:00 as required.
Benefits
- Competitive monthly salary with performance‑based incentives.
- Meal allowance and complimentary staff meals during shifts.
- Opportunities for career advancement within a growing hospitality group.
- Comprehensive on‑the‑job training and professional development programs.
- Health and wellness benefits, including medical insurance coverage.
- Paid leave, including annual vacation and sick days.
- Employee recognition programs and team‑building events.
About Company
Our restaurant is part of a respected hospitality brand known for delivering high‑quality cuisine and exceptional guest service. With a commitment to culinary excellence and a vibrant, inclusive workplace culture, we strive to create memorable experiences for every patron. Join us and become part of a team that values teamwork, continuous improvement, and a passion for hospitality.
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