Introduction
Adira Finance, a leading multi‑finance institution in Indonesia, is expanding its presence in the vibrant market of Riau. We are seeking a dynamic Relationship Officer to join our Perawang branch and drive the growth of vehicle financing solutions. This role offers a unique blend of direct customer interaction, strategic channel management, and market research, providing an excellent platform for ambitious professionals who thrive in a fast‑paced, target‑oriented environment.
Responsibilities
The Relationship Officer will be the front‑line ambassador of Adira Finance’s vehicle financing products. Core duties include:
- Conducting face‑to‑face and telephone marketing campaigns to promote auto‑loan offerings.
- Managing and optimizing all distribution channels, including dealer networks, online platforms, and referral partners.
- Performing comprehensive consumer surveys to assess creditworthiness, financing needs, and satisfaction levels.
- Preparing and presenting customized financing proposals that align with customers’ budgets and vehicle preferences.
- Negotiating loan terms, interest rates, and repayment schedules while ensuring compliance with internal risk policies.
- Tracking sales pipelines, preparing daily and weekly performance reports, and adjusting strategies to meet or exceed targets.
- Collaborating with the credit underwriting team to expedite approval processes and resolve any documentation issues.
- Maintaining up‑to‑date knowledge of market trends, competitor products, and regulatory changes affecting the multifinance sector.
Requirements
Ideal candidates will possess a blend of academic credentials, relevant experience, and interpersonal strengths.
- Education: Minimum D3/D4 (all majors); graduates are welcome.
- Age: Maximum 30 years.
- Gender: All genders are encouraged to apply.
- Experience: At least 1 year in vehicle financing, sales, or a related financial services role (experience is a plus but not mandatory for fresh graduates).
- Technical Skills: Strong understanding of multifinance business processes, target‑driven mindset, and ability to use CRM and basic office software.
- Soft Skills: Excellent communication and negotiation abilities, high integrity, perseverance, meticulous attention to detail, and honesty.
- Location: Placement at Adira Finance office in Perawang, aligned with the candidate’s domicile.
- Work Schedule: Monday – Saturday, 08:00 – 16:00.
Benefits
Adira Finance values its employees and offers a competitive compensation package designed to attract and retain top talent.
- Competitive base salary with performance‑based commissions.
- Health insurance (medical, dental, and vision) for employee and eligible dependents.
- Annual bonus linked to individual and branch performance.
- Professional development programs, including sales training, financial product certification, and leadership workshops.
- Opportunities for career progression within a fast‑growing regional network.
- Transportation allowance and meal vouchers.
- Friendly, collaborative work environment that encourages innovation and teamwork.
About Company
Adira Finance is a subsidiary of a prominent Indonesian financial group, specializing in consumer and vehicle financing across the archipelago. With a robust portfolio of credit products, the company leverages cutting‑edge technology and a customer‑centric approach to deliver flexible financing solutions. Our mission is to empower individuals and families to achieve mobility and improve their quality of life, while maintaining prudent risk management and sustainable growth. As part of our expansion strategy, the Perawang branch serves a diverse demographic, making it an ideal location for professionals eager to make a tangible impact in the community.
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