Introduction
We are seeking a dynamic Pemimpin Lantai (Floor Manager) for our bustling restaurant located in Kabupaten Majalengka. This pivotal role will oversee the day‑to‑day operations of a full‑service dining outlet, ensuring that every guest experiences a seamless blend of hospitality, quality food, and efficient service. The successful candidate will be a proactive leader, capable of multitasking across all stations – from cash register to kitchen, barista, and production areas – while fostering a collaborative team environment.
The position offers a fast‑paced yet rewarding environment where fresh graduates and experienced professionals alike can develop their leadership capabilities within the thriving Food & Beverages (F&B) industry.
Responsibilities
- Execute crew duties across all stations (cashier, server, kitchen, production, barista, etc.) as needed, demonstrating hands‑on leadership.
- Oversee restaurant operations, including opening and closing procedures, ensuring compliance with safety and hygiene standards.
- Conduct regular stock opname, monitor inventory levels, and coordinate with vendors to guarantee product quality and availability.
- Lead, coach, and evaluate the performance of crew members, providing constructive feedback and facilitating continuous improvement.
- Develop and manage staff schedules, optimizing shift patterns to meet peak‑hour demands while respecting labor regulations.
- Coordinate onboarding and training programs for new hires, fostering a culture of teamwork, accountability, and excellent customer service.
- Analyze daily sales data and operational KPIs to identify opportunities for cost reduction and revenue enhancement.
- Maintain open communication channels with the kitchen, bar, and service teams to ensure smooth workflow and prompt resolution of issues.
- Prepare reports for senior management on staffing, inventory, sales performance, and customer feedback.
- Uphold the restaurant’s brand standards, ensuring that every guest interaction reflects the company’s commitment to quality.
Requirements
- Minimum education: D3/D4 (associate or diploma) – all majors accepted; a bachelor’s degree (S1) is a plus.
- Age: maximum 30 years.
- Fresh graduate or candidate with experience in the Food & Beverages sector; prior floor‑management exposure is advantageous.
- Strong communication skills, with the ability to collaborate effectively within a team and lead by example.
- Demonstrated leadership qualities, including conflict‑resolution, decision‑making, and the ability to motivate staff.
- Active SKCK (Police Clearance Certificate) and willingness to work rotating shifts, including weekends.
- Analytical mindset for inventory control, stock management, and performance monitoring.
- Proficiency in presenting reports, conducting training sessions, and adhering to standard operating procedures.
- Key soft skills: teamwork, adaptability, customer‑centric attitude, and a strong sense of responsibility.
Benefits
- Competitive salary package with performance‑based bonuses.
- Meal allowance and employee discounts at all company outlets.
- Comprehensive health insurance covering medical, dental, and vision.
- Paid leave, including annual, sick, and maternity/paternity days.
- Professional development programs, including leadership workshops and culinary certifications.
- Opportunities for career advancement within a growing regional restaurant chain.
- Uniform provision, transportation allowance, and a supportive work environment.
About Company
Our client is a reputable restaurant brand operating across West Java, known for its contemporary menu that blends local flavors with international trends. With a commitment to sustainable sourcing and exceptional service, the company has built a loyal customer base and is continuously expanding its footprint. Employees enjoy a vibrant workplace that encourages innovation, respects cultural diversity, and invests in the personal growth of its team members. By joining as a Pemimpin Lantai, you will become an integral part of a forward‑thinking organization that values both excellence in hospitality and the well‑being of its staff.
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