Introduction
We are a leading financial services provider operating across Central Java, dedicated to delivering tailored credit solutions to businesses and individuals. Our Banjarnegara office is expanding its Business Channeling team and is seeking a motivated Admin Channeling Bisnis to join us. This role is pivotal in ensuring smooth order processing, accurate data management, and seamless communication between customers, the sales channel, and our internal credit evaluation teams.
Responsibilities
- Promptly follow up on orders received from the Business Channeling unit, ensuring no delays in the credit approval pipeline.
- Collect, verify, and maintain comprehensive consumer and financing object data within the company’s core system.
- Accurately input incoming orders, updating status fields and attaching relevant documentation.
- Conduct preliminary checks on credit applications, flagging any inconsistencies or missing information for the credit analysis team.
- Communicate approval or rejection outcomes to customers in a professional and timely manner.
- Generate and forward survey orders to the Survey Operations Center (SOC), tracking their progress until completion.
- Coordinate with sales, underwriting, and field teams to resolve data gaps and ensure a cohesive workflow.
- Maintain an organized filing system—both digital and physical—to support audit readiness and regulatory compliance.
- Provide regular status reports to supervisors, highlighting key metrics such as order turnaround time and data accuracy rates.
- Continuously suggest process improvements to enhance efficiency and customer satisfaction.
Requirements
- Education: Minimum D3/D4 degree (or at least SMA/Equivalent for certain tasks).
- Age: Maximum 30 years (some internal guidelines list 20 years for entry‑level tasks).
- Gender: Male (as specified by the posting).
- Work Experience: At least 1 year of experience in administrative support, credit processing, or sales channel coordination.
- Technical Skills: Proficient with standard office software (MS Office, especially Excel) and familiarity with credit management systems.
- Soft Skills: High attention to detail, strong integrity, excellent written and verbal communication, and a customer‑focused attitude.
- Sales Orientation: Ability to understand B2C sales dynamics, meet internal targets, and support the sales team in achieving their goals.
- Location: Placement will be based on the candidate’s domicile within Banjarnegara or nearby areas.
- Work Schedule: Monday to Saturday, 08:00 – 16:00.
Benefits
- Competitive monthly salary with performance‑based incentives.
- Comprehensive health insurance covering employee and immediate family.
- Paid annual leave, public holidays, and additional leave for long‑service milestones.
- Professional development programs, including training on credit analysis, data management, and sales techniques.
- Opportunities for career advancement within a growing financial institution.
- Employee assistance program and regular team‑building activities.
- Transportation allowance or reimbursement based on commuting distance.
About Company
Our organization has been serving the Central Java region for over a decade, offering a full suite of banking and financing products to both corporate and individual clients. We pride ourselves on a culture of integrity, innovation, and community involvement. With a strong emphasis on digital transformation, we are continuously improving our processes to deliver faster, more reliable credit decisions while maintaining strict compliance with regulatory standards. Joining our team means becoming part of a forward‑thinking company that values each employee’s contribution to our shared success.
Interested in this position?
Take the next step in your career and apply for this role today.
Apply Now