Introduction
We are a fast‑growing retail chain seeking enthusiastic and reliable individuals to join our team as Kasir Penjualan Retail. This frontline position plays a vital role in delivering a seamless shopping experience for our customers while supporting the store’s overall sales performance. The ideal candidate will possess a strong customer‑service mindset, attention to detail, and the ability to handle cash transactions efficiently in a dynamic, high‑traffic environment.
Responsibilities
- Process all sales transactions accurately using the store’s POS (Point‑of‑Sale) system, handling cash, credit cards, and electronic payments.
- Provide friendly and professional assistance to customers, answering product queries, and guiding them through the purchase process.
- Maintain a clean, organized, and well‑stocked checkout area, ensuring all promotional materials are displayed correctly.
- Reconcile cash drawers at the beginning and end of each shift, preparing detailed reports for management.
- Identify and report any discrepancies, fraudulent activities, or operational issues to the store supervisor promptly.
- Assist with inventory counts, restocking shelves, and ensuring that price tags and barcodes are up‑to‑date.
- Support promotional campaigns by upselling complementary products and informing customers about ongoing discounts.
- Handle customer returns, exchanges, and complaints in accordance with company policies, striving to turn each interaction into a positive experience.
- Collaborate with fellow team members to achieve daily sales targets and maintain a harmonious work environment.
- Participate in regular training sessions to stay current with new product lines, POS updates, and customer‑service best practices.
Requirements
- Minimum education: SMA/SMK or equivalent.
- Age: 18‑25 years old.
- At least 1 year of experience in a retail cash‑handling or customer‑service role.
- Proven ability to operate a cash register or POS system confidently.
- Strong interpersonal skills with a courteous, honest, and responsible attitude.
- High level of accuracy, diligence, and attention to detail when handling money and documentation.
- Ability to work flexible hours, Monday through Saturday, from 08:00 to 17:00.
- Team‑player mentality, willing to support colleagues during peak periods.
- Basic computer literacy and proficiency in using spreadsheets or inventory software is a plus.
Benefits
- Competitive monthly salary with performance‑based bonuses.
- Comprehensive health and dental insurance coverage.
- Paid leave, including annual vacation and sick days.
- Opportunities for professional development and career advancement within the retail group.
- Employee discount on all store merchandise.
- Regular training programs focused on customer service excellence and POS system proficiency.
- Friendly, supportive work environment with clear pathways for promotion.
About Company
Our company operates a network of modern retail outlets across the region, offering a wide range of consumer goods—from everyday necessities to lifestyle products. We pride ourselves on delivering exceptional value, quality, and service to our diverse customer base. By fostering a culture of continuous improvement and community engagement, we empower our employees to grow both personally and professionally while contributing to the success of the brand.
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