Introduction
We are seeking a motivated and detail‑oriented Administrator Administrasi Perkantoran to join our dynamic team. This full‑time position is based in a professional office environment with a standard Monday‑to‑Friday schedule (08:00‑17:00). The successful candidate will support daily operations, create engaging web content, and serve as the primary point of contact for our customers across multiple digital channels. Our organization values integrity, continuous learning, and a collaborative spirit, and we are looking for a young, enthusiastic Muslim woman who embodies these principles.
Responsibilities
- Compose well‑researched, SEO‑friendly articles on assigned topics and publish them using WordPress, ensuring proper formatting, metadata, and image integration.
- Maintain the website’s content calendar, coordinate with editors, and track publishing schedules to meet deadlines.
- Act as the first line of customer support by responding promptly to inquiries via WhatsApp, direct messages, email, and other social platforms, always maintaining a courteous and professional tone.
- Document customer interactions in the company’s CRM system, flagging recurring issues and suggesting process improvements.
- Prepare routine administrative reports, spreadsheets, and presentations using Microsoft Excel and Word, supporting senior management with accurate data.
- Assist with basic database management tasks, such as updating contact lists and ensuring data integrity.
- Collaborate with cross‑functional teams—including marketing, sales, and product development—to relay customer feedback and help shape service enhancements.
- Participate in regular team meetings, contribute ideas, and take ownership of assigned projects from inception to completion.
- Uphold company policies regarding confidentiality, data security, and professional conduct at all times.
Requirements
- Female, Muslim, and wearing a hijab; unmarried status preferred.
- Age between 18 and 25 years.
- Minimum education: High School Diploma (SMA/SMK) or equivalent.
- Basic proficiency in Microsoft Word, Excel, and spreadsheet applications.
- Familiarity with WordPress or a willingness to learn the platform quickly.
- Strong written communication skills in Bahasa Indonesia; ability to craft clear, engaging articles.
- Excellent interpersonal skills, honesty, discipline, and a high sense of responsibility.
- Fast learner with a genuine desire for personal and professional development.
- Ability to work both independently and as part of a collaborative team.
Benefits
- Competitive monthly salary with performance‑based incentives.
- Comprehensive health insurance covering medical and dental care.
- Paid annual leave and official public holidays.
- Opportunities for continuous training, including WordPress workshops and advanced Excel courses.
- Mentorship program with senior staff to accelerate career growth.
- Friendly, inclusive workplace that respects cultural and religious values.
- Access to modern office facilities, high‑speed internet, and a comfortable work environment.
About Company
Our company operates in the fast‑growing digital content and e‑commerce sector, delivering high‑quality information and services to a diverse audience across Indonesia. We pride ourselves on fostering an environment where young talent can thrive, innovate, and contribute to meaningful projects that impact our customers’ daily lives. By joining our team, you will become part of a forward‑thinking organization that values ethical conduct, continuous improvement, and a strong sense of community.
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