Introduction
We are looking for a motivated Store Operations Staff to join our fast‑growing Fotocoy & Print shop. This role is ideal for a recent high‑school graduate who is eager to develop hands‑on experience in retail, print services, and basic graphic design. The successful candidate will be a detail‑oriented, honest, and creative individual who enjoys working in a collaborative team environment while delivering exceptional service to our customers.
Responsibilities
- Manage daily store opening and closing procedures, including cash register reconciliation and security checks.
- Assist customers with product selection, pricing inquiries, and order placement for photocopying, printing, and binding services.
- Operate and maintain printing equipment (laser, inkjet, large‑format) to ensure high‑quality output and minimal downtime.
- Perform routine inventory checks, restock supplies such as paper, ink, and office stationery, and report low‑stock items to the supervisor.
- Process orders using the point‑of‑sale (POS) system, generate invoices, and handle payment transactions accurately.
- Provide basic graphic‑design support using Adobe Photoshop or similar tools, creating simple flyers, business cards, and promotional materials when requested.
- Maintain a clean and organized store environment, including workstation sanitation and proper waste disposal.
- Collaborate with team members to meet daily sales targets, share best practices, and contribute ideas for improving store efficiency.
- Respond promptly to customer feedback, resolve issues professionally, and document recurring concerns for management review.
- Participate in weekly briefings and training sessions to stay updated on new services, pricing changes, and technology upgrades.
Requirements
- Minimum education: High School Diploma (SMA/SMK) or equivalent.
- Age: up to 26 years old.
- Gender: open to all candidates; however, the current opening is targeted at female applicants who are unmarried.
- At least 1 year of experience in retail, customer service, or a related operational role.
- Proficiency in basic computer operations and familiarity with Microsoft Office or similar applications.
- Knowledge of Adobe Photoshop or other graphic‑design software is considered a strong plus.
- Key soft skills: honesty, diligence, creativity, strong teamwork orientation, and quick adaptability to new tools and processes.
- Ability to work the schedule of Monday through Saturday, 06:30 – 16:00.
Benefits
- Competitive base salary with performance‑based bonuses.
- Free Wi‑Fi access throughout the store.
- Complimentary lunch provided on working days.
- Opportunities for skill development in graphic design and print technology.
- Friendly, supportive work environment that encourages career growth.
About Company
Fotocoy & Print is a leading provider of photocopying, printing, and design services in the region. Established over a decade ago, we have built a reputation for reliability, fast turnaround times, and creative solutions for both individual and corporate clients. Our mission is to combine cutting‑edge technology with personalized service, helping customers bring their ideas to life on paper and digital media. As we continue to expand our footprint, we invest heavily in employee training and modern equipment, ensuring that every team member can contribute to our success while advancing their own professional journey.
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