Introduction
We are seeking a diligent Administrator Bisnis Channeling Perusahaan to join our fast‑growing finance operations team. This role serves as the critical bridge between incoming business channel orders and the internal credit processing system, ensuring that every application is accurately captured, evaluated, and communicated to both internal stakeholders and customers. The ideal candidate is detail‑oriented, comfortable working with digital archives, and able to manage multiple tasks in a dynamic, deadline‑driven environment.
Responsibilities
The Administrator will be responsible for end‑to‑end handling of business channel orders, from data entry to customer notification. Core duties include:
- Follow up on all orders received through the Business Channeling source, ensuring timely acknowledgment.
- Collect, verify, and input complete consumer and financing object data into the ACCTION system, maintaining a high level of data integrity.
- Enter order information received via the dicicilaja platform, coordinating with the IT team to resolve any system discrepancies.
- Review credit applications against RAC (Risk Assessment Committee) outcomes and consumer grading, flagging any inconsistencies for further review.
- Communicate credit approval or rejection decisions to applicants promptly and professionally, providing clear next‑step instructions.
- Prepare and dispatch survey orders to the Survey Operations Center (SOC), tracking progress and ensuring documentation is complete.
- Collaborate closely with the SHC (Sales & Handover Coordination) unit to monitor the status of active consumer orders and resolve any bottlenecks.
- Maintain accurate electronic and physical archives of all documents, ensuring compliance with data‑retention policies.
- Participate in weekly coordination meetings to share insights on order trends, common data issues, and process improvement opportunities.
Requirements
Successful candidates will meet the following minimum qualifications and possess the listed competencies:
- Education: Minimum high school diploma (SMA/SMK) or equivalent.
- Age: Up to 30 years old.
- Gender: All genders are welcome.
- Experience: No prior experience required; fresh graduates with strong analytical instincts are encouraged to apply.
- Technical Skills: Proficiency in data entry, digital archiving, electronic document input, and basic system navigation (experience with ACCTION or similar platforms is a plus).
- Soft Skills: High accuracy, meticulous attention to detail, strong organizational abilities, effective communication, and a proactive problem‑solving attitude.
- Core Competencies: Ability to compile and manage both digital and physical files, ensure precise data storage, and conduct thorough document verification.
Benefits
- Competitive monthly salary with performance‑based incentives.
- Comprehensive health insurance covering medical, dental, and vision.
- Paid leave including annual vacation, sick days, and religious holidays.
- Professional development budget for training, certifications, and workshops.
- Modern office environment with ergonomic workstations and a collaborative culture.
- Transportation allowance or reimbursed commuting costs.
- Employee assistance program offering counseling and wellness resources.
About Company
Our company is a leading player in the consumer financing sector, offering innovative credit solutions through multiple digital channels. With a commitment to financial inclusion and technology‑driven services, we empower millions of customers to achieve their purchasing goals. We pride ourselves on fostering a supportive workplace where continuous learning, integrity, and teamwork drive our success.
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