Introduction
We are seeking a motivated Assistant Support Operasional (Helper) to join our dynamic team in Cilacap. This entry‑level position is ideal for candidates who are eager to develop a solid foundation in operational support, customer service, and cash handling within a fast‑paced retail or service environment. Whether you are a recent high school graduate or a professional looking to gain hands‑on experience, you will play a vital role in ensuring daily operations run smoothly and efficiently.
Responsibilities
- Assist senior operational staff with daily tasks such as stock replenishment, inventory checks, and merchandise placement.
- Operate cash registers, process transactions accurately, and handle cash, credit, and voucher payments with integrity.
- Provide courteous and prompt service to customers, addressing inquiries, resolving minor issues, and guiding them through product selections.
- Support the team during peak periods by working flexible shift schedules, including evenings, weekends, and public holidays.
- Maintain a clean, organized, and safe work environment by following company standards for housekeeping and equipment handling.
- Collaborate with colleagues across departments to ensure seamless workflow and timely completion of tasks.
- Document and report any operational discrepancies, stock shortages, or equipment malfunctions to supervisors.
- Participate in on‑the‑job training sessions and continuous improvement initiatives aimed at enhancing service quality.
Requirements
- Education: Minimum high school diploma (SMA/SMK) or equivalent.
- Age: 18‑30 years.
- Gender: Open to all genders.
- Strong attention to detail, honesty, and a responsible work ethic.
- Ability to work under pressure while maintaining a positive attitude.
- Excellent teamwork skills and a willingness to support colleagues.
- High level of customer‑service orientation and initiative.
- Willingness to work in shift patterns and on public holidays.
- Prior experience in a similar role (cash handling, retail assistance, or operational support) is preferred.
- Residency in or near Cilacap is a plus, facilitating punctuality and reliable attendance.
- Basic technical support skills and the ability to quickly learn new tools and systems.
Benefits
- Competitive base salary with performance‑based incentives.
- Comprehensive health and dental insurance coverage.
- Paid annual leave and additional holiday pay for work on public holidays.
- Opportunities for professional development, including in‑house training and mentorship programs.
- Uniform allowance and provision of necessary equipment.
- Friendly, inclusive work culture that values diversity and teamwork.
- Potential for career advancement into supervisory or specialized operational roles.
About Company
Our organization is a leading retail and service provider in the Central Java region, known for delivering high‑quality products and exceptional customer experiences. With a commitment to community development and employee growth, we invest heavily in training programs and modern operational technologies. As part of our team, you will be immersed in a collaborative environment where each employee’s contribution is recognized and rewarded. Join us to build a rewarding career while helping us maintain our reputation for excellence in service and operational efficiency.
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