Introduction
We are seeking a dynamic and professional Petugas Promosi Penjualan (SPG/B) to join our fast‑growing team. This role is pivotal in delivering an exceptional customer experience while driving sales of our premium financial products, including gold purchase, top‑up services, and related transactions. As the front‑line ambassador of our brand, you will represent a trusted name in the financial services industry, working in a vibrant retail environment from Monday to Friday, 08:00‑17:00. If you thrive in a target‑driven setting, possess strong communication skills, and are fluent in English, we invite you to become part of our mission to make financial solutions accessible and appealing to a diverse clientele.
Responsibilities
- Provide comprehensive explanations of products and services, ensuring customers fully understand benefits, procedures, and any associated terms.
- Assist customers throughout the transaction lifecycle, including purchases, sales, top‑ups, and gold printing services.
- Proactively approach visitors, engage in consultative selling, and increase product awareness and conversion rates.
- Consistently achieve or exceed the sales and transaction targets set by the company.
- Prepare and submit regular reports on sales activities, performance metrics, and customer feedback.
- Maintain a clean, organized workspace and uphold the professional image of the brand at all times.
- Handle customer inquiries, complaints, and issues promptly, delivering solutions that enhance satisfaction.
- Collaborate with the operational team to resolve technical problems and fulfill on‑site requirements efficiently.
- Utilize digital tools such as computers or tablets for order entry, inventory checks, and data reporting.
- Participate in ongoing training sessions to stay updated on product knowledge, compliance standards, and sales techniques.
Requirements
- Minimum education: SMA/SMK or equivalent.
- At least 1 year of experience as a Sales Promotion Girl/Boy (SPG/B), sales associate, or front‑liner, preferably within retail, banking, or financial product sectors.
- Fluent in English, both spoken and written, with the ability to communicate clearly with diverse customers.
- Professional, neat, and presentable appearance that reflects the company’s brand standards.
- Strong interpersonal, communication, negotiation, and customer‑service skills.
- Goal‑oriented mindset with a proven track record of meeting or surpassing sales targets.
- Basic proficiency in operating digital devices (computer, tablet) and common office software.
- High integrity, self‑initiative, and the ability to work both independently and as part of a collaborative team.
- Open to working Monday‑Friday, 08:00‑17:00, with occasional flexibility for special events or promotions.
- All genders are welcome to apply.
Benefits
- Competitive base salary with performance‑based commissions and bonuses.
- Comprehensive health insurance covering medical, dental, and vision care.
- Paid annual leave, sick days, and public holidays.
- Professional development programs, including sales training, product certification, and English language enhancement.
- Opportunities for career advancement within a rapidly expanding financial services group.
- Employee discount on company products and partner services.
- Friendly, inclusive work environment that values diversity and teamwork.
- Modern office facilities equipped with the latest digital tools to support efficient work.
About Company
Our company is a leading provider of innovative financial solutions in the region, offering a wide range of services from gold investment to digital payment platforms. With a commitment to transparency, security, and customer empowerment, we have built a reputation for excellence and trust among millions of clients. Our retail locations are strategically positioned in high‑traffic areas, enabling us to reach a broad audience and foster strong community relationships. By joining our team, you will be part of a forward‑thinking organization that values integrity, continuous improvement, and the professional growth of its employees.
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