Introduction
Adira Finance is seeking a dynamic Sales Officer to join its expanding team in Pangkal Pinang, Sumatra. This role is pivotal in driving the company’s growth by promoting financial products to both existing and new customers across the region. The successful candidate will act as a trusted advisor, guiding clients through the credit application process, and ensuring seamless communication between dealers, customers, and internal credit teams. If you are a motivated professional with strong interpersonal skills, a keen eye for detail, and a passion for sales in the financial services sector, we invite you to explore this exciting opportunity.
Responsibilities
- Proactively market and sell Adira Finance’s portfolio of loan and credit products to existing clients and prospect new customers through cold calling, networking events, and digital outreach.
- Generate and secure orders from channel distribution partners, ensuring accurate capture of initial customer data and verification of documentation.
- Prepare, review, and complete all required customer documentation, including credit applications, identification, and supporting financial statements.
- Monitor the end‑to‑end progress of credit applications, liaising with underwriting teams to expedite approvals and keep dealers and customers informed of status and decisions.
- Communicate credit decision outcomes, repayment schedules, due dates, and payment locations clearly to both dealers and end‑customers, ensuring transparency and compliance with regulatory standards.
- Maintain a detailed pipeline of prospects and existing accounts using CRM tools, updating records daily to reflect interactions, follow‑ups, and sales forecasts.
- Collaborate with the marketing department to develop localized promotional materials and sales campaigns that resonate with the Sumatra market.
- Conduct periodic market analysis to identify emerging trends, competitor activities, and potential growth opportunities within the region.
- Provide after‑sales support, addressing any customer queries, resolving issues promptly, and fostering long‑term relationships that drive repeat business.
- Report weekly and monthly performance metrics to senior management, highlighting achievements, challenges, and strategic recommendations.
Requirements
- Education: Minimum D3/D4 (Associate or Bachelor degree) in any discipline; candidates from business, finance, or communication backgrounds are highly preferred.
- Age: Maximum 30 years at the time of application.
- Gender: Male candidates only (as specified by the hiring brief).
- Experience: At least 1 year of proven sales experience, preferably in B2C financial services, automotive financing, or related credit products.
- Core Skills: Strong B2C sales management, excellent interpersonal and communication abilities, persuasive negotiation techniques, high integrity, resilience, meticulous attention to detail, and honesty.
- Technical Skills: Familiarity with sales management software, basic Microsoft Office proficiency, and the ability to generate accurate sales reports.
- Mobility: Own vehicle and a valid, active SIM A/C driving licence are required for traveling to client sites and dealer locations.
- Personal Attributes: Self‑motivated, goal‑oriented, able to work independently as well as part of a team, and capable of handling a fast‑paced, results‑driven environment.
- Work Schedule: Monday to Saturday, 08:00 – 16:00, with occasional weekend or evening meetings as needed to meet customer needs.
Benefits
- Competitive base salary with performance‑based commissions and quarterly bonuses.
- Comprehensive health insurance covering medical, dental, and vision for the employee.
- Transportation allowance and fuel reimbursement for business travel.
- Professional development budget for certifications, sales training, and industry conferences.
- Opportunity for career progression within Adira Finance’s extensive network of branches across Sumatra and beyond.
- Paid annual leave, national holidays, and additional sick leave days.
- Employee assistance program providing counseling and financial wellness resources.
- Modern office environment with ergonomic workstations and collaborative meeting spaces.
About Company
Adira Finance is one of Indonesia’s leading consumer finance institutions, offering a broad spectrum of credit solutions ranging from motor vehicle financing to personal loans and micro‑credit products. Established with a mission to empower individuals and businesses through accessible financing, Adira has built a reputation for responsible lending, innovative digital platforms, and a customer‑centric approach. With a network of branches throughout Sumatra and the rest of Indonesia, the company continues to expand its market share by investing in technology, training, and community outreach. Joining Adira Finance means becoming part of a forward‑thinking organization that values integrity, teamwork, and continuous improvement, while providing employees with the tools and support needed to achieve both personal and professional success.
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