Introduction
We are seeking enthusiastic and reliable Store Staff (Staf Toko) to join our dynamic team in the Area Mimika, Provinsi Papua. This entry‑level position offers a hands‑on experience in the fast‑growing food & beverage industry, providing excellent customer service and supporting daily restaurant operations. The ideal candidate will thrive in a fast‑paced environment, enjoy working with a diverse team, and be eager to learn all aspects of restaurant service, from front‑of‑house duties to back‑of‑house production.
Responsibilities
- Learn and master each job desk and station within the restaurant, including cash handling, order taking, and food preparation.
- Perform rotating assignments (rolling station) across all areas: cashier, server/waiter, noodle station, bar, dim sum, production, and clean‑up.
- Deliver friendly, prompt, and accurate service to guests, ensuring a memorable dining experience.
- Maintain hygiene standards and adhere to food safety protocols throughout all shifts.
- Assist in inventory checks, restocking supplies, and preparing the dining area for service.
- Participate actively in scheduled training sessions and on‑the‑job coaching to continuously improve performance.
- Collaborate with team members and supervisors to meet daily sales targets and operational goals.
- Report any equipment issues, stock shortages, or customer concerns to management promptly.
Requirements
- Maximum age of 30 years.
- Minimum education: SMA/SMK or equivalent.
- At least 1 year of experience in food & beverage, restaurant, or customer service settings (fresh graduates are also welcome).
- Strong communication skills and a proactive, energetic attitude.
- Clean health record with no chronic illnesses.
- Active SKCK (Police Clearance Certificate) with no criminal history.
- Willingness to work a 6‑day shifting schedule with one weekday off.
- Readiness to attend store‑based training and adapt to multiple work stations.
- Gender: open to all applicants.
- Basic customer service skills, including problem‑solving and conflict resolution.
Benefits
- Competitive daily wage with overtime pay for additional hours.
- Meal allowance during each shift.
- Opportunities for career advancement to supervisory or specialist roles.
- Comprehensive on‑the‑job training and certification in food safety and service excellence.
- Health and safety insurance coverage.
- Paid annual leave and public holiday remuneration.
- Employee discount on food and beverages at all company outlets.
- Supportive work environment that encourages teamwork and personal growth.
About Company
Our company is a leading player in the Indonesian food & beverage sector, operating a chain of modern restaurants and cafés across Papua and other regions. With a commitment to quality, innovation, and community engagement, we serve a diverse clientele ranging from local families to international travelers. Our brand is recognized for its fresh, locally sourced ingredients, vibrant menu offerings, and welcoming atmosphere. By joining our team, you become part of a forward‑thinking organization that invests in its people, fosters continuous learning, and strives to set new standards in hospitality service.
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