Introduction
We are seeking a motivated Store Cashier – Customer Service & Transaction Handling to join the vibrant team at one of our restaurant locations under the PT. Casa Boga Indonesia umbrella. This full‑time position offers the chance to work in a dynamic, fast‑paced hospitality environment while delivering exceptional service to our guests. The successful candidate will be the first point of contact for customers, handling cash and electronic transactions with accuracy, maintaining a clean and welcoming workspace, and supporting the overall operations of the restaurant.
Responsibilities
- Process all customer orders accurately using the restaurant’s POS (Point‑of‑Sale) system, including cash, credit, and mobile payments.
- Verify transaction amounts, issue receipts, and handle refunds or exchanges in accordance with company policies.
- Provide friendly, courteous, and prompt service to every guest, answering questions about menu items, promotions, and special requests.
- Maintain a tidy cashier station and ensure the surrounding area is clean, organized, and compliant with health‑safety standards.
- Balance the cash drawer at the beginning and end of each shift, reporting any discrepancies immediately to management.
- Collaborate closely with kitchen staff, servers, and fellow cashiers to ensure smooth order flow and timely delivery.
- Assist in restocking point‑of‑sale supplies such as bags, napkins, and utensils.
- Participate in regular training sessions to stay up‑to‑date on new menu items, promotional campaigns, and cash handling procedures.
- Uphold the brand’s service standards by adhering to dress code, punctuality, and professional conduct at all times.
Requirements
- Minimum education: SMA/SMK or equivalent.
- At least 1 year of proven experience in a cashier or front‑of‑house role; 1‑5 years is considered a strong advantage.
- Proficient in operating POS systems and basic computer skills; familiarity with “Sistem Kasir” is a plus.
- Excellent communication skills in Bahasa Indonesia; ability to converse politely with guests of diverse backgrounds.
- Strong numerical aptitude, attention to detail, and ability to work quickly under pressure.
- Demonstrated discipline, reliability, and a team‑oriented mindset while also being capable of independent work.
- Residence in Cimahi, Bandung Barat (KBB), or surrounding areas is required for timely commuting.
- Open to working Monday through Saturday, 08:00 – 17:00.
- All genders are welcome to apply.
Benefits
- Competitive monthly salary with performance‑based incentives.
- Health insurance coverage for employee (and optional family add‑on).
- Meal allowance during shifts and employee discount on all menu items.
- Paid annual leave, sick leave, and public holiday pay.
- Opportunities for career advancement and internal promotion within the PT. Casa Boga Indonesia group.
- Comprehensive on‑the‑job training, including POS mastery, customer service excellence, and food safety certification.
- Supportive work environment that values teamwork, continuous learning, and employee well‑being.
About Company
PT. Casa Boga Indonesia is a leading player in Indonesia’s restaurant industry, operating a portfolio of popular dining concepts that blend local flavors with modern culinary trends. With a commitment to quality, hygiene, and memorable guest experiences, the company has built a reputation for fostering talent and encouraging innovation across its locations. Our restaurant in Cimahi serves as a community hub where guests enjoy fresh, responsibly sourced dishes in a warm, welcoming atmosphere. Joining our team means becoming part of a forward‑thinking organization that invests in its people and strives for excellence every day.
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