Introduction
We are a fast‑growing retail brand looking for enthusiastic individuals to join our store crew and support daily retail operations. This role is perfect for candidates who thrive in a dynamic, customer‑focused environment and are eager to develop both frontline service skills and digital marketing expertise. As a Store Crew member, you will be the face of the store, ensuring that every visitor enjoys a welcoming atmosphere while helping to drive sales through excellent service and engaging social‑media content.
Responsibilities
- Greet customers warmly, answer product inquiries, and provide personalized assistance that encourages repeat visits.
- Maintain a clean, organized, and visually appealing store layout, including regular merchandising adjustments and floor‑plan updates.
- Monitor inventory levels, receive shipments, perform stock counts, and reconcile daily sales reports to ensure accurate inventory management.
- Create and schedule engaging marketing content for TikTok and Instagram, showcasing new arrivals, promotions, and in‑store events.
- Collaborate with the store manager to set and achieve sales targets, participating in weekly briefings and performance reviews.
- Handle point‑of‑sale transactions efficiently, process returns and exchanges, and maintain cash handling procedures.
- Assist in training new team members, sharing best practices for customer service and visual merchandising.
- Collect and analyze customer feedback, reporting trends to the operations team for continuous improvement.
Requirements
- Minimum education: High school diploma (SMA/SMK) or equivalent.
- At least 1 year of retail or customer‑service experience.
- Strong communication and interpersonal skills; comfortable interacting with diverse audiences.
- Energetic, confident, and self‑motivated with a positive attitude and a willingness to learn.
- Disciplined, honest, and accountable, with a proven ability to meet targets and follow operational procedures.
- Female candidates aged 18‑30 are preferred, though all qualified applicants are encouraged to apply.
- Basic proficiency with social‑media platforms (TikTok, Instagram) and a flair for creating short‑form video content.
- Ability to work flexible hours, including weekends and holidays as required.
Benefits
- Competitive base salary with performance‑based incentives.
- Comprehensive training program covering customer service, visual merchandising, and digital marketing.
- Employee discount on all store merchandise.
- Opportunities for career advancement within a rapidly expanding retail network.
- Health and wellness benefits, including medical insurance options.
- Team‑building events, monthly recognition awards, and a supportive work culture.
- Flexible scheduling to accommodate personal commitments.
About Company
Our company is a leading fashion and lifestyle retailer with a strong presence both online and in physical locations across the region. We pride ourselves on offering trend‑setting apparel, accessories, and beauty products that appeal to a youthful, style‑conscious audience. By blending traditional brick‑and‑mortar experiences with innovative digital engagement, we create a seamless shopping journey for our customers.
Our mission is to inspire confidence and self‑expression through affordable, high‑quality products while fostering a vibrant community both in‑store and on social media. We invest heavily in employee development, believing that a motivated and skilled workforce is the key to delivering exceptional service and sustaining long‑term growth.
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