Introduction
We are seeking a motivated Account Officer for our Soreang branch to join a dynamic team dedicated to providing exceptional financial services. This role is ideal for individuals who thrive in a fast‑paced environment, possess strong interpersonal skills, and are eager to build a career in account management and debt collection. Whether you are a fresh graduate ready to start your professional journey or an experienced candidate looking for a new challenge, this position offers a solid platform for growth.
Responsibilities
- Manage a portfolio of client accounts, ensuring timely processing of invoices, payments, and reconciliations.
- Conduct field visits to collect outstanding receivables, negotiate payment plans, and resolve disputes with professionalism.
- Maintain accurate records of all transactions using the company’s financial software and prepare regular reports for senior management.
- Collaborate closely with sales, marketing, and operations teams to verify order details and support seamless order‑to‑cash cycles.
- Monitor credit limits, assess customer creditworthiness, and recommend appropriate credit terms.
- Identify and mitigate potential risks related to delinquent accounts, escalating issues when necessary.
- Provide exceptional customer service by answering inquiries, addressing concerns, and fostering long‑term relationships.
- Achieve weekly and monthly collection targets while adhering to company policies and regulatory standards.
- Support the preparation of budget forecasts and financial statements for the branch.
- Participate in continuous improvement initiatives, suggesting process enhancements to increase efficiency and reduce collection cycles.
Requirements
- Age: 18‑33 years.
- Education: Minimum high school diploma (SMA/SMK) or equivalent; higher education is a plus.
- Gender: Open to all genders.
- Valid SIM C driver’s license and personal vehicle for field work.
- Strong communication skills, honesty, discipline, and attention to detail.
- Ability to work under pressure and meet strict collection targets.
- Basic knowledge of debt collection processes and financial documentation.
- Team‑oriented mindset with a proactive approach to problem solving.
- Fresh graduates are welcome; prior experience in account handling or collections is preferred.
Benefits
- Competitive base salary with performance‑based incentives.
- Health insurance coverage for employees and optional family plans.
- Paid annual leave, sick leave, and public holidays.
- Fuel allowance or reimbursement for business travel.
- Opportunities for professional development, training, and certification.
- Supportive work environment with regular team‑building activities.
- Career advancement pathways within the regional and national network.
About Company
Our company is a leading provider of financial solutions in Indonesia, serving a diverse client base ranging from small‑scale merchants to large corporate entities. With a strong commitment to integrity, innovation, and customer satisfaction, we continuously expand our footprint across the region. The Soreang branch plays a strategic role in our growth strategy, focusing on delivering tailored financial services that empower local businesses and communities. Join us and become part of a forward‑thinking organization that values talent, encourages continuous learning, and rewards excellence.
Interested in this position?
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