Introduction
We are seeking a motivated Administrator Sistem dan Operasional to join our dynamic team. This entry‑level position offers a unique opportunity for recent high school or vocational graduates to gain hands‑on experience in both system administration and day‑to‑day operational support. Working in a fast‑paced environment, you will interact directly with customers, internal staff, and external partners while contributing to the smooth running of our business processes.
Responsibilities
- Maintain and monitor computer systems used for administrative tasks, ensuring hardware and software are functioning optimally.
- Perform routine data entry, update customer records, and generate daily operational reports.
- Assist in scheduling and coordinating workflow across different departments to meet service level agreements.
- Provide front‑line customer service, responding to inquiries in a friendly and professional manner.
- Support inventory management by tracking supplies, ordering replacements, and conducting regular audits.
- Collaborate with senior staff to document standard operating procedures and suggest process improvements.
- Handle basic troubleshooting of office equipment (printers, scanners, POS systems) and coordinate with external IT vendors when needed.
- Participate in weekly team meetings, offering feedback and ideas to enhance operational efficiency.
- Ensure compliance with company policies regarding data security and confidentiality.
- Engage in continuous learning initiatives, such as on‑the‑job training and online courses, to develop technical and soft skills.
Requirements
- Minimum education: SMA/SMK or equivalent.
- Age between 18 and 25 years.
- All genders welcome.
- Basic computer literacy with an emphasis on administrative software (MS Office, email, inventory systems).
- Strong desire to learn and grow within a professional setting.
- Friendly and customer‑focused attitude; ability to handle inquiries with patience and courtesy.
- Excellent verbal and written communication skills in Bahasa Indonesia.
- Team player who can also work independently when required.
- Open to candidates with little or no prior work experience; fresh graduates are encouraged to apply.
Benefits
- Competitive monthly salary with performance‑based incentives.
- Health insurance coverage after the probation period.
- Paid leave: 12 days annual leave plus official public holidays.
- Professional development programs, including workshops, certifications, and mentorship.
- Opportunities for career advancement into senior administrative or technical roles.
- Friendly and supportive work environment with a focus on work‑life balance.
- Employee discount on company products and services.
About Company
Our company is a leading player in the retail and service industry, operating a network of stores and online platforms across the region. With a commitment to excellence, innovation, and customer satisfaction, we continuously invest in our people, technology, and processes. Joining us means becoming part of a forward‑thinking organization that values integrity, teamwork, and personal growth. We pride ourselves on fostering a culture where every employee can contribute ideas, develop skills, and build a rewarding career.
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