Introduction
Wingstop, a leading fast‑casual restaurant brand known for its bold flavors and vibrant wing varieties, is expanding its team in Jakarta Barat. We are looking for enthusiastic and dedicated individuals to join us as Crew Restoran (Magang) – an internship position that offers hands‑on experience in a dynamic food‑and‑beverage (F&B) environment. This role is ideal for recent high‑school graduates, vocational students, or anyone eager to start a career in hospitality and develop professional service skills.
Responsibilities
- Prepare and serve menu items accurately, adhering to Wingstop’s quality standards and timing guidelines.
- Execute the Excellent Service program by delivering friendly, prompt, and personalized interactions with every guest.
- Maintain cleanliness and sanitation of all workstations, equipment, and dining areas in accordance with Food Safety protocols.
- Assist in inventory checks, restocking supplies, and ensuring that all ingredients are stored properly.
- Follow operational procedures for order taking, cash handling, and point‑of‑sale (POS) system usage.
- Collaborate with kitchen and front‑of‑house teams to meet daily service targets and handle peak‑hour pressure efficiently.
- Participate in regular training sessions on food safety, hygiene, and customer service excellence.
- Provide feedback to supervisors on process improvements, guest preferences, and any operational challenges observed.
Requirements
- Minimum education: SMA/SMK or equivalent; a diploma in hospitality is a plus.
- At least 1 year of experience in an F&B or hospitality setting, preferably in a quick‑service restaurant.
- All genders are welcome; a professional appearance and personal hygiene are essential.
- Strong interpersonal skills, teamwork orientation, and clear communication abilities.
- Ability to work under pressure, meet service targets, and adapt to a fast‑paced environment.
- Flexibility to work full‑time or part‑time, Monday through Saturday, 08:00‑17:00.
- Physical stamina to stand for long periods and perform tasks such as lifting trays and cleaning stations.
- Passion for the food industry, willingness to learn cooking techniques, time management, and customer‑service fundamentals.
Benefits
- Comprehensive on‑the‑job training covering food preparation, safety standards, and service excellence.
- Opportunity to earn a competitive internship stipend with potential for full‑time employment after successful completion.
- Meal allowances and a staff discount on Wingstop menu items.
- Professional development workshops focusing on communication, conflict resolution, and leadership in hospitality.
- Uniform provided, along with a safe and supportive work environment.
- Exposure to a global brand’s operational best practices, enhancing future career prospects in the F&B sector.
About Company
Wingstop Indonesia operates across multiple locations in Jakarta, delivering a modern wing‑centric dining experience that blends American flavor trends with local tastes. As part of a worldwide network, Wingstop emphasizes quality, consistency, and a vibrant customer culture. Our Jakarta Barat outlet serves a diverse clientele ranging from students and office workers to families, making it an ideal setting for aspiring hospitality professionals to hone their skills and grow within a reputable brand.
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