Introduction
The Officer Kredit Marketing (Surveyor) position is based in Ciledug, serving the broader Jabodetabekser region. This role is a frontline opportunity for dynamic individuals who thrive on building relationships, driving sales, and facilitating credit solutions for both existing and new customers. As a key member of our credit marketing team, you will act as the bridge between our financial products and the market, ensuring that customers receive accurate information, timely service, and a seamless credit application experience.
Our organization is a leading provider of consumer financing and automotive credit solutions in Indonesia. We pride ourselves on a customer‑centric approach, leveraging innovative credit assessment tools while maintaining strict compliance with regulatory standards. The ideal candidate will be enthusiastic, detail‑oriented, and ready to contribute to our growth strategy in a fast‑moving environment.
Responsibilities
- Proactively market and promote the company’s credit products to both existing and prospective customers across the Jabodetabekser area.
- Identify and secure orders from channel distribution partners, gathering initial customer data and verifying its accuracy.
- Collect, review, and complete all required documentation for credit applications, ensuring compliance with internal policies and external regulations.
- Monitor the end‑to‑end progress of each credit application, providing regular status updates to dealers and customers.
- Communicate credit decisions promptly, explaining approval or rejection reasons and outlining next steps.
- Inform customers about repayment schedules, due dates, payment locations, and any additional obligations they must meet.
- Maintain a detailed log of all interactions, orders, and follow‑ups in the company’s CRM system.
- Collaborate with the underwriting and risk management teams to resolve any discrepancies or issues that arise during the evaluation process.
- Participate in weekly sales meetings, sharing market insights, customer feedback, and suggestions for product enhancements.
- Uphold the company’s reputation by demonstrating professionalism, integrity, and a customer‑first attitude at all times.
Requirements
- Minimum education: D3/D4 (any major) – fresh graduates are welcome.
- Age: 29 years or younger.
- Gender: Male (as per current operational guidelines).
- Work experience: 0–1 year in credit marketing, sales, or a related field; prior experience in a similar role is a distinct advantage.
- Strong interpersonal and communication skills, with the ability to negotiate and build trust with diverse stakeholders.
- High level of integrity, perseverance, attention to detail, and honesty.
- Possession of a valid driver’s license (SIM A/C) and personal vehicle for field visits.
- Proficiency in using digital tools such as spreadsheets, CRM platforms, and basic office software.
- Ability to work Monday through Saturday, 08:00–16:00, with occasional flexibility for customer appointments.
Benefits
- Competitive base salary with performance‑based incentives.
- Health and medical insurance covering employee and eligible dependents.
- Transportation allowance or reimbursement for fuel and vehicle maintenance.
- Professional development opportunities, including training in credit analysis, sales techniques, and regulatory compliance.
- Annual paid leave, sick leave, and public holiday entitlement.
- Supportive work environment that encourages teamwork, mentorship, and career progression.
- Access to employee assistance programs and wellness initiatives.
About Company
Our company is a market leader in consumer finance, specializing in automotive loans, personal credit, and tailored financing solutions for retail partners. With a strong presence across Java and a reputation for responsible lending, we combine cutting‑edge technology with deep industry expertise to deliver fast, transparent, and customer‑friendly credit services.
We are committed to fostering a culture of continuous improvement, ethical conduct, and social responsibility. By joining our team, you become part of a forward‑thinking organization that values innovation, invests in its people, and contributes positively to the communities we serve.
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