Introduction
Adira Finance is seeking a dynamic Petugas Hubungan – Kandis (Riau) to join our growing team of financing specialists. This role focuses on promoting vehicle financing solutions both face‑to‑face and via telephone, while managing distribution channels and conducting consumer surveys. The successful candidate will play a pivotal part in expanding our market share in the Riau region, ensuring that customers receive tailored financing options that match their needs and financial capabilities.
Located in the heart of Riau, the position offers a vibrant work environment with a clear career path in the multifinance industry. If you are a proactive communicator with a strong sales orientation and a passion for helping customers achieve their mobility goals, we invite you to apply.
Responsibilities
- Actively market vehicle financing products through direct visits, telephone outreach, and digital channels.
- Identify, develop, and nurture relationships with dealers, automotive showrooms, and other distribution partners.
- Conduct thorough consumer surveys to assess financing needs, creditworthiness, and satisfaction levels.
- Prepare and present customized financing proposals, explaining terms, interest rates, and repayment schedules.
- Achieve monthly and quarterly sales targets while maintaining high conversion rates.
- Maintain accurate records of all customer interactions in the CRM system, ensuring data integrity and compliance with regulatory standards.
- Collaborate with underwriting and credit assessment teams to expedite approval processes.
- Provide post‑sale support, including payment reminders, loan restructuring options, and handling customer inquiries.
- Participate in regular training sessions to stay updated on product enhancements, market trends, and compliance requirements.
- Report performance metrics and market feedback to senior management, recommending strategic adjustments when necessary.
Requirements
- Minimum education: D3/D4 (any discipline); candidates with relevant certifications in finance or sales are a plus.
- Age: maximum 30 years; open to recent graduates as well as candidates with up to 1 year of experience in a similar role.
- At least 1 year of experience in vehicle financing, automotive sales, or related financial services (preferred but not mandatory).
- Strong understanding of multifinance business processes and a results‑driven mindset.
- Excellent interpersonal and communication skills, with the ability to negotiate effectively and build trust with customers and partners.
- Demonstrated integrity, resilience, attention to detail, and honesty in all professional dealings.
- Proficiency in using Microsoft Office, CRM software, and basic data analysis tools.
- Flexibility to work Monday through Saturday, 08:00‑16:00, with occasional travel within the Riau region.
- Gender: all genders are encouraged to apply.
Benefits
- Competitive base salary with performance‑based commissions.
- Health insurance covering medical, dental, and vision care.
- Paid annual leave, public holidays, and additional leave for personal development.
- Professional development programs, including sales training, product certification, and leadership workshops.
- Transportation allowance and fuel reimbursement for field visits.
- Employee recognition awards and quarterly incentive trips.
- Access to the company’s wellness program, including gym membership discounts.
- Career advancement opportunities within Adira Finance’s nationwide network.
About Company
Adira Finance is a leading multifinance institution in Indonesia, specializing in consumer credit, vehicle financing, and small‑business loans. With a strong presence across the archipelago, Adira is committed to delivering accessible financial solutions that empower individuals and businesses to grow. Our culture emphasizes ethical conduct, customer‑centric innovation, and continuous learning. By joining our team, you become part of a forward‑thinking organization that values teamwork, integrity, and the pursuit of excellence.
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