Introduction
We are seeking enthusiastic and customer‑focused individuals to join our growing retail team as Pramuniaga Penjualan (Sales Clerk). This role is ideal for candidates who have completed at least a high school education (SMA/SMK) and are eager to develop a career in a fast‑paced, consumer‑centric environment. The successful applicant will represent our brand with a professional appearance, provide excellent service to shoppers, and help drive store performance through effective sales techniques.
Responsibilities
- Greet customers warmly, understand their needs, and guide them to appropriate products.
- Maintain an organized and visually appealing sales floor, including merchandising, restocking shelves, and ensuring price tags are accurate.
- Process transactions quickly and accurately using the store’s point‑of‑sale (POS) system, handling cash, credit, and digital payments.
- Assist in inventory management by conducting regular stock counts, reporting discrepancies, and coordinating with the back‑office team.
- Provide product knowledge and recommendations, upselling complementary items to increase average transaction value.
- Handle customer inquiries, complaints, and returns in a courteous and solution‑oriented manner.
- Collaborate closely with fellow team members and supervisors to achieve daily sales targets and promotional goals.
- Participate in regular training sessions on product updates, sales techniques, and safety procedures.
- Ensure compliance with store policies, health regulations, and loss‑prevention measures.
- Report daily sales figures, customer feedback, and any operational issues to the store manager.
Requirements
- Minimum education: SMA/SMK or equivalent.
- Open to all genders; we value diversity and inclusion.
- Professional, neat appearance that reflects the store’s brand image.
- Strong interpersonal skills and the ability to work well in a team setting.
- Prior experience in retail or a customer‑service role is preferred, but fresh graduates with the right attitude are welcome.
- Honesty, diligence, agility, and a strong sense of responsibility.
- Basic proficiency with a store management system (Sistem Manajemen Toko) and willingness to learn new software tools.
- Flexible to work Monday through Saturday, 08:00 – 17:00.
Benefits
- Competitive hourly wage with performance‑based incentives.
- Opportunities for career advancement within a growing retail chain.
- Comprehensive on‑the‑job training and mentorship programs.
- Employee discount on store merchandise.
- Health and safety measures, including regular health checks and a safe working environment.
- Paid leave, including sick days and annual vacation.
- Recognition programs that celebrate top performers each month.
About Company
Our company is a leading retailer in the region, known for offering a wide range of high‑quality consumer goods at affordable prices. With a network of stores across multiple cities, we are committed to delivering an exceptional shopping experience through friendly staff, well‑curated product selections, and innovative retail solutions. We invest heavily in employee development, believing that our people are the cornerstone of our success. Join us and become part of a vibrant team that values integrity, teamwork, and continuous improvement.
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