Introduction
Mitra Diskon Swalayan Lebak Bulus is a leading retail supermarket located in the bustling Lebak Bulus district. We pride ourselves on offering a wide range of quality products at affordable prices, while delivering an exceptional shopping experience to every customer who walks through our doors. To support our growing customer base, we are looking for enthusiastic and motivated individuals to join our team as Program Magang Kasir (Cashier Intern). This internship provides hands‑on experience in a fast‑paced retail environment, perfect for students or recent graduates eager to start a career in the retail and customer‑service industry.
Responsibilities
- Greet customers warmly, ensuring each interaction reflects the brand’s commitment to friendly and professional service.
- Operate the point‑of‑sale (POS) system accurately, handling cash, credit, and electronic transactions with attention to detail.
- Answer customer inquiries regarding product prices, ongoing promotions, and the supermarket’s loyalty program, providing clear and helpful information.
- Assist shoppers in locating items, explaining product features, and suggesting complementary products to enhance the shopping experience.
- Collaborate closely with fellow store associates—including floor staff, stockroom personnel, and supervisors—to maintain smooth checkout operations and resolve any issues promptly.
- Maintain a clean and organized checkout area, including the proper display of impulse‑buy items and promotional materials.
- Perform basic cash reconciliation at the start and end of each shift, ensuring that the cash drawer balances with recorded transactions.
- Participate in regular briefings and training sessions to stay updated on new promotions, product launches, and best practices in customer service.
- Observe and report any suspicious activities or discrepancies to the store manager in a timely manner.
- Contribute ideas for improving checkout efficiency and overall store performance during team meetings.
Requirements
- Minimum education: SMA/SMK or equivalent.
- Age: up to 26 years old.
- Open to all genders.
- No prior work experience required; a strong interest in retail is essential.
- Polished appearance and professional demeanor.
- Basic mathematics skills and a keen eye for detail when handling cash and inventory.
- Excellent communication abilities, with a focus on active listening and clear articulation.
- Ability to work flexible shifts, including mornings, evenings, and weekends, in a fast‑moving environment.
- High motivation to learn, adapt, and take on new challenges.
- Team‑player attitude with a willingness to support colleagues and contribute to a positive workplace culture.
Benefits
- Comprehensive on‑the‑job training covering POS operation, customer service excellence, and retail fundamentals.
- Mentorship from experienced store managers and senior cashiers.
- Employee discount on a wide range of supermarket products.
- Flexible schedule that balances work with academic commitments.
- Potential for full‑time employment based on performance during the internship.
- Certificate of completion and a professional reference letter to support future career endeavors.
- Access to health and safety training, ensuring a safe working environment.
About Company
Mitra Diskon Swalayan Lebak Bulus has been serving the local community for over a decade, offering everything from fresh produce and household essentials to specialty items. Our mission is to provide value‑driven shopping experiences while fostering a supportive and inclusive workplace for our staff. By joining our team, you become part of a dynamic organization that values innovation, teamwork, and continuous improvement. We are committed to nurturing talent and providing clear pathways for career growth within the retail sector.
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