Introduction
We are seeking a professional and personable Receptionist to become the first point of contact for visitors, clients, and partners at our office in Pemalang. This role is pivotal in creating a welcoming atmosphere and ensuring smooth daily operations. The ideal candidate is a well‑groomed, disciplined female professional, no older than 28 years, with at least a high school diploma (SMA/SMK) and a genuine passion for serving people.
Responsibilities
- Greet and welcome all guests in a courteous and friendly manner, managing check‑in procedures efficiently.
- Answer, screen, and direct incoming telephone calls, taking accurate messages when necessary.
- Maintain a tidy and organized reception area, ensuring all promotional materials and company literature are up‑to‑date.
- Handle incoming and outgoing mail, courier services, and package deliveries, logging all items for record‑keeping.
- Assist with scheduling appointments and managing conference room bookings using the company’s management software.
- Provide basic administrative support, such as data entry, filing, and preparing simple reports.
- Coordinate with other departments to relay visitor requests, ensuring prompt follow‑up and resolution.
- Monitor security protocols, issue visitor badges, and maintain visitor logs in compliance with company policies.
- Support shift rotations and be flexible to work Monday through Saturday, 08:00 – 17:00, including occasional overtime during peak periods.
- Identify and troubleshoot minor technical issues with office equipment, escalating more complex problems to IT as needed.
Requirements
- Female, maximum age of 28 years.
- Minimum education: SMA/SMK or equivalent.
- Prior experience as a receptionist or front‑desk staff is advantageous but not mandatory.
- Excellent verbal and written communication skills in Bahasa Indonesia; proficiency in English is a plus.
- Strong interpersonal skills with a passion for customer service and hospitality.
- Well‑groomed appearance and professional demeanor at all times.
- Proficiency in common office and management software (e.g., Microsoft Office, reservation systems, basic CRM tools).
- Ability to work collaboratively within a team, demonstrating sound analytical and problem‑solving abilities.
- Willingness to work shifts and prioritize candidates residing in or near Pemalang.
Benefits
- Competitive monthly salary with performance‑based incentives.
- Comprehensive health insurance covering medical, dental, and vision care.
- Paid leave, including annual vacation, sick days, and public holidays.
- Opportunities for professional development, training, and career advancement.
- Employee assistance program and wellness initiatives.
- Friendly work environment with a supportive team culture.
- Transportation allowance or company‑provided shuttle service for Pemalang residents.
About Company
Our organization is a leading provider of [industry‑specific] solutions in the Central Java region, recognized for its commitment to quality, innovation, and community engagement. With a workforce of over 200 dedicated professionals, we pride ourselves on fostering a collaborative environment where every employee can grow and contribute to the company’s success. Our office in Pemalang serves as a hub for regional operations, connecting clients, partners, and stakeholders through seamless service delivery. By joining our team, you will become part of a forward‑thinking company that values integrity, excellence, and the well‑being of its people.
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