Introduction
The Store Apprenticeship Program – Retail Operations Trainee is an entry‑level opportunity designed for enthusiastic individuals who are eager to launch a career in the dynamic world of retail. This structured apprenticeship combines on‑the‑job training with a nationally‑aligned curriculum (SKKNI) provided by the Ministry of Manpower, allowing participants to earn a recognized certification while gaining practical experience in a fast‑paced store environment. Whether you are a recent high school graduate or someone looking to transition into retail, this program offers a solid foundation in store management, digital selling, and customer service.
Responsibilities
- Assist senior store managers with daily operations, including inventory control, merchandising, and visual displays.
- Engage customers on the shop floor, providing product information and recommending solutions that meet their needs.
- Support the implementation of digital selling tools such as e‑commerce platforms, mobile POS systems, and social media promotions.
- Participate in weekly training sessions covering the SKKNI curriculum, focusing on retail fundamentals, workplace safety, and customer experience excellence.
- Help process transactions, handle cash, and ensure accurate record‑keeping in the store’s management system.
- Collaborate with the logistics team to receive deliveries, perform stock checks, and organize back‑room storage.
- Monitor store cleanliness and adherence to brand standards, reporting any issues to the store supervisor.
- Contribute ideas during team meetings to improve sales tactics, visual merchandising, and overall store performance.
- Complete assigned projects such as setting up promotional displays or assisting in seasonal inventory counts.
- Maintain punctuality and professionalism, adhering to the Monday‑Saturday schedule (08:00‑17:00) and company policies.
Requirements
- Minimum education: SMA/SMK or equivalent.
- Open to all genders; inclusive hiring policy.
- Strong interest in retail and a willingness to learn about store operations and digital commerce.
- Motivation to obtain the Apprenticeship Certificate and build a professional portfolio.
- Ability to work collaboratively in a team-oriented environment.
- Basic computer literacy and a curiosity for emerging retail technologies.
- Excellent communication skills and a customer‑focused mindset.
- Commitment to the full apprenticeship period, including attendance at all training modules.
- Eligibility for BPJS (Indonesian social security) enrollment.
- No prior work experience required; enthusiasm and a proactive attitude are valued above all.
Benefits
- Official Apprenticeship Certificate recognized by the Ministry of Manpower.
- Competitive daily allowance (uang saku) that provides financial support throughout the program.
- Performance‑based incentives to reward achievement and initiative.
- Comprehensive health and social security coverage through BPJS.
- Access to a structured learning curriculum aligned with national competency standards (SKKNI).
- Hands‑on experience with digital selling platforms, preparing you for modern retail challenges.
- Mentorship from seasoned retail professionals and opportunities for networking.
- Potential for full‑time employment upon successful completion of the apprenticeship.
- Development of transferable soft skills such as problem‑solving, teamwork, and customer empathy.
- Exposure to a variety of retail functions, from inventory management to visual merchandising.
About Company
Our company is a leading retailer in Indonesia, operating a network of stores that serve millions of customers each year. We are committed to fostering talent through inclusive apprenticeship programs that bridge the gap between education and real‑world work. By investing in the next generation of retail professionals, we aim to cultivate a workforce that is adaptable, digitally savvy, and deeply attuned to consumer needs. Join us to be part of a forward‑thinking organization that values continuous learning, employee growth, and community impact.
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