Assistant Bakery Operations

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PT Hero Retail Nusantara

Kota Semarang Jawa Tengah Active until 08 May 2026
Rp 1.000.000 - Rp 4.000.000 FULL TIME

Introduction

We are seeking enthusiastic and reliable individuals to join our growing bakery team as Assistant Bakery Operations. This role is perfect for candidates who are passionate about baked goods, enjoy a fast‑paced environment, and are eager to develop both technical and customer‑service skills. Whether you are a skilled professional looking for a contract position or an aspiring baker interested in an apprenticeship, we have opportunities that match your career goals.

Responsibilities

  • Assist in the preparation and production of bakery items following company recipes and quality standards, ensuring consistency in taste, texture, and appearance.
  • Support the set‑up and maintenance of product displays in the sales area, creating attractive arrangements that drive impulse purchases.
  • Provide friendly, attentive service to customers, answering questions about ingredients, allergens, and recommended pairings.
  • Maintain a clean and sanitary work environment, adhering to food‑safety regulations and the bakery’s Standard Operating Procedures (SOPs).
  • Monitor inventory levels of raw materials and finished products, performing regular stock counts to prevent overstocking or shortages.
  • Assist in receiving deliveries, checking quality, and storing supplies in appropriate conditions.
  • Collaborate with bakers, shift supervisors, and sales staff to ensure smooth workflow during peak hours.
  • Participate in daily briefings, offering suggestions for product improvements or operational efficiencies.
  • Document production yields, waste, and any equipment issues for continuous improvement reporting.
  • Comply with health and safety guidelines, including proper use of personal protective equipment and safe handling of bakery equipment.

Requirements

  • Minimum education: SMA/SMK or equivalent.
  • All genders are welcome to apply.
  • At least 1 year of experience in a bakery, pastry shop, or related food‑service environment.
  • Demonstrated ability to follow recipes accurately and work with measuring tools.
  • Strong customer‑service orientation with excellent communication skills.
  • Basic knowledge of food‑safety practices and ability to maintain a hygienic workspace.
  • Organizational skills for effective stock control and inventory management.
  • Ability to work flexible hours, including early mornings or weekends as required.
  • Physical stamina to stand for extended periods and lift moderate weights (up to 15 kg).
  • Preferred skills: bread‑making, pastry decoration, retail merchandising, and teamwork.

Benefits

  • Competitive monthly salary with performance‑based incentives.
  • Comprehensive health and dental insurance coverage.
  • Opportunities for professional development through on‑the‑job training and certified apprenticeship programs.
  • Employee discount on all bakery products.
  • Paid annual leave and statutory holidays.
  • Meal allowances during shift hours.
  • Supportive work environment that encourages creativity and innovation.

About Company

Our bakery is part of a nationally recognized brand known for its artisanal breads, pastries, and specialty cakes. With a commitment to using high‑quality ingredients and traditional baking techniques, we have built a loyal customer base across multiple locations. Our mission is to bring fresh, delicious baked goods to the community while fostering a culture of continuous learning for our staff. By joining our team, you will be part of a dynamic operation that values teamwork, craftsmanship, and customer satisfaction.

Interested in this position?

Take the next step in your career and apply for this role today.

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