Introduction
Adira Finance, a leading provider of consumer financing solutions in Indonesia, is seeking a dynamic and results‑driven Sales Officer to join our team in Tanjung Pinang, Kepulauan Riau. This role is a key point of contact between the company and both existing and prospective customers, helping to expand our market reach while delivering the high‑quality service our brand is known for. If you are motivated by targets, possess strong interpersonal skills, and thrive in a fast‑paced sales environment, we invite you to apply.
Responsibilities
- Promote and sell Adira Finance’s portfolio of loan and financing products to existing clients and new prospects across the Tanjung Pinang region.
- Identify, approach, and develop relationships with potential customers through cold calling, networking events, and referral channels.
- Collect initial customer data, verify documentation, and prepare complete credit applications in accordance with internal policies.
- Track the progress of each credit application, liaise with the credit assessment team, and promptly communicate approval or rejection decisions to dealers and customers.
- Provide clear information on repayment schedules, due dates, payment locations, and any other relevant terms to ensure customer understanding and satisfaction.
- Maintain accurate records in the CRM system, updating status reports, sales pipelines, and performance metrics on a daily basis.
- Collaborate with the distribution channel partners to secure orders, negotiate terms, and resolve any issues that arise during the sales cycle.
- Conduct post‑sale follow‑up calls to verify product satisfaction, address concerns, and uncover opportunities for upselling or cross‑selling.
- Stay informed about market trends, competitor offerings, and regulatory changes affecting consumer financing in the region.
- Participate in weekly sales meetings, share best practices, and contribute ideas for improving sales processes and customer experience.
Requirements
- Minimum education: D3/D4 in any discipline; recent graduates are welcome to apply.
- Maximum age: 30 years.
- At least 1 year of experience in B2C sales, preferably within the financial services or automotive financing sector.
- Strong communication and interpersonal abilities, with proven negotiation skills and a customer‑centric mindset.
- High integrity, persistence, attention to detail, and honesty in all dealings.
- Own reliable transportation and a valid active SIM A/C license.
- Proficiency in sales management tools, basic Excel, and CRM software.
- Ability to work Monday through Saturday, 08:00‑16:00, with flexibility for occasional field visits.
Benefits
- Competitive base salary plus performance‑based commissions.
- Comprehensive health insurance covering medical, dental, and vision.
- Annual leave, public holidays, and additional days off for high performers.
- Professional development programs, including sales training, product certification, and leadership workshops.
- Company‑provided smartphone and laptop to support field activities.
- Transportation allowance or fuel reimbursement for personal vehicle use.
- Employee recognition awards and team‑building events throughout the year.
- Opportunity for rapid career progression within a growing regional finance organization.
About Company
Adira Finance is a subsidiary of the Adira Group, one of Indonesia’s most trusted financial institutions. With a network that spans the archipelago, we specialize in consumer credit, vehicle financing, and small‑business loans. Our mission is to empower individuals and families by providing accessible, transparent, and responsible financing solutions. Operating with a strong focus on technology and customer service, we continuously innovate to meet the evolving needs of the market while maintaining strict compliance with regulatory standards.
Our Tanjung Pinang branch serves the northern part of Sumatra and the Riau Islands, acting as a strategic hub for both urban and rural clientele. Joining our team means becoming part of a culture that values integrity, collaboration, and continuous improvement.
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