Introduction
The Officer Credit Marketing (CMO) position is a dynamic, client‑focused role based in Tangerang, Banten. As a key member of our sales and financing team, you will be responsible for driving the acquisition of new customers for our credit products, nurturing relationships, and ensuring a smooth end‑to‑end application experience. This role offers a blend of field work and office coordination, ideal for energetic individuals who thrive on meeting people, solving problems, and achieving measurable sales targets.
Our organization is a leading provider of consumer and small‑business financing solutions in Indonesia, serving thousands of borrowers across the region. We are committed to financial inclusion, offering flexible loan options that empower individuals and entrepreneurs to achieve their personal and professional goals.
Responsibilities
In this role you will be expected to perform a broad range of activities that cover the entire sales cycle, from prospecting to post‑sale support. Your core responsibilities include:
- Identifying and establishing contact with potential customers who require financing solutions, using both traditional prospecting methods and digital lead generation tools.
- Presenting and promoting our portfolio of credit products, clearly articulating benefits, terms, interest rates, and repayment options.
- Providing comprehensive explanations of the application process, required documentation, and eligibility criteria to ensure transparency and build trust.
- Collecting, reviewing, and verifying all necessary documents submitted by customers, coordinating with the underwriting team to expedite approvals.
- Conducting diligent follow‑up with prospects throughout the application journey, addressing concerns, and guiding them toward successful loan disbursement.
- Achieving or exceeding monthly sales targets and booking quotas set by management, while maintaining high conversion rates.
- Maintaining strong, long‑term relationships with existing clients, seeking opportunities for cross‑selling additional financial services.
- Expanding your professional network by attending community events, trade shows, and local business gatherings to generate fresh leads.
- Preparing regular sales activity reports, pipeline updates, and performance metrics for senior management review.
- Collaborating closely with marketing, credit analysis, and operations teams to ensure a seamless customer experience.
Requirements
To succeed in this role you should meet the following minimum qualifications and possess the listed competencies:
- Education: Minimum high school diploma (SMA/SMK) or equivalent; a diploma (D3) or bachelor’s degree (S1) is a plus.
- Work Experience: At least 1 year of experience in sales, marketing, or financial services; fresh graduates are welcome if they demonstrate strong communication skills.
- Communication & Negotiation: Excellent verbal and written communication abilities, with the confidence to negotiate terms and close deals.
- Target‑Oriented Mindset: Proven ability to set personal goals, stay motivated, and consistently achieve or surpass sales targets.
- Team Player & Independent Worker: Comfortable working autonomously in the field as well as collaborating with internal teams.
- Customer‑Centric Attitude: Passion for meeting people, understanding their financial needs, and delivering tailored solutions.
- Mobility: Valid SIM C driver’s license and personal vehicle are advantageous for field visits.
- Flexibility: Willingness to be stationed in the Banten‑Tangerang area and work a Monday‑Saturday schedule (08:00‑17:00).
Benefits
We recognize and reward the hard work of our employees with a comprehensive benefits package designed to support both professional growth and personal well‑being:
- Competitive base salary plus performance‑based commissions and bonuses.
- Health insurance covering medical, dental, and vision expenses.
- Paid annual leave, public holidays, and additional days off for outstanding performance.
- Professional development allowance for training, certifications, and industry conferences.
- Company‑provided laptop and mobile device to facilitate remote work and field activities.
- Transportation allowance or fuel reimbursement for those using personal vehicles.
- Team‑building events, quarterly outings, and a supportive workplace culture.
- Opportunities for career advancement into senior sales, product management, or branch leadership roles.
About Company
Our company is a fast‑growing financial institution dedicated to expanding access to credit across Indonesia. With a strong track record of responsible lending, we partner with retail customers, micro‑entrepreneurs, and small‑medium enterprises to provide tailored financing options that fuel growth and improve quality of life. Our core values—integrity, innovation, and customer focus—guide every decision we make. We invest heavily in technology, data analytics, and employee training to stay ahead in a competitive market and to deliver seamless, digital‑first experiences while maintaining a personal touch.
Joining our team means becoming part of a forward‑thinking organization that values diversity, encourages initiative, and celebrates success. If you are eager to make an impact in the credit market and grow your career in a supportive environment, we look forward to receiving your application.
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