Introduction
We are seeking enthusiastic and dedicated individuals to join our team as Waiter / Waitress – Professional Dining Service. Our restaurant is renowned for delivering an exceptional fine‑dining experience, where attention to detail, impeccable service, and a warm atmosphere are the hallmarks of our brand. As a member of our front‑of‑house staff, you will play a pivotal role in shaping guests’ perceptions and ensuring each visit is memorable. This position is ideal for candidates who are passionate about hospitality, enjoy a fast‑paced environment, and are eager to grow within the culinary and service industry.
Responsibilities
- Warmly greet guests upon arrival, escort them to their tables, and present menus with a professional demeanor.
- Accurately take food and beverage orders, answer menu questions, and make recommendations based on guests’ preferences and dietary needs.
- Coordinate with the kitchen and bar staff to ensure timely delivery of dishes and drinks, while monitoring course progression.
- Set, clear, and reset tables following the restaurant’s standards for cleanliness and presentation.
- Handle payment transactions, process credit cards, and issue receipts with precision and confidentiality.
- Maintain a thorough knowledge of the menu, including ingredients, preparation methods, and allergen information.
- Assist in training new team members, sharing best practices for service excellence.
- Adhere to health, safety, and hygiene regulations, including proper food handling and sanitation procedures.
- Participate in regular staff briefings, inventory checks, and shift handovers to ensure seamless operations.
- Respond promptly and courteously to guest feedback, resolving any issues to achieve complete satisfaction.
Requirements
- Minimum education: SMA/SMK or equivalent.
- Age limit: up to 30 years old.
- Gender: Female (as per current hiring policy).
- Prior experience in food and beverage service is a plus, though fresh graduates with strong aptitude are welcome.
- Essential soft skills: honesty, discipline, quick thinking, strong communication, and a friendly attitude.
- Ability to work flexible shift schedules, including evenings, weekends, and public holidays.
- Physical stamina to stand for extended periods and carry trays or plates safely.
- Proficiency in basic computer systems for order entry and payment processing.
Benefits
- Competitive hourly wage with performance‑based bonuses.
- Meal allowance during shifts and complimentary staff meals.
- Uniform provision and laundry service.
- Comprehensive training program covering service standards, wine knowledge, and customer care.
- Opportunities for career advancement into supervisory or managerial roles.
- Health insurance coverage after a probationary period.
- Paid leave, including annual leave, sick leave, and maternity leave in accordance with local labor laws.
- Employee recognition programs and team‑building activities.
About Company
Our restaurant is part of a leading hospitality group that operates multiple upscale dining venues across the region. With a commitment to culinary excellence and world‑class service, we continuously invest in staff development and innovative dining concepts. We pride ourselves on fostering an inclusive workplace where every employee is valued, encouraged to share ideas, and empowered to deliver the highest level of guest satisfaction. Join us and become part of a dynamic team that sets the benchmark for professional dining experiences.
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