Introduction
The Account Officer – Petugas Lapangan position is based in the vibrant district of Tingkir, Getasan, Salatiga. As a front‑line liaison between the institution and its members, you will play a pivotal role in fostering strong relationships, expanding the member base, and ensuring a high level of service quality. This full‑time role follows a standard work schedule of Monday to Friday, 08:00 – 17:00, and offers a clear pathway for career growth within a supportive and dynamic environment.
Responsibilities
- Maintain and strengthen relationships with existing members and clients through regular, personable communication.
- Conduct on‑site visits to members’ locations, providing personalized assistance and gathering feedback to improve service delivery.
- Perform market surveys and feasibility studies on potential new members, assessing their needs and aligning them with the organization’s offerings.
- Identify and cultivate new prospects, actively expanding the member portfolio while meeting recruitment targets.
- Document all member interactions, visits, and survey results in the company’s CRM system to ensure data accuracy and facilitate follow‑up actions.
- Collaborate closely with the sales, finance, and compliance teams to ensure seamless onboarding of new members.
- Represent the company at community events, local gatherings, and promotional activities to enhance brand visibility.
- Provide timely reports to management on field activities, challenges encountered, and opportunities for service improvement.
- Uphold the organization’s values, including integrity, professionalism, and respect for cultural and religious diversity.
Requirements
- Education: Minimum high school (SMA/SMK) or equivalent; vocational training is a plus.
- Age: Maximum 30 years at the time of hiring.
- Gender: Open to all genders.
- Religion: Must be a practicing Muslim, as the role involves serving a community with specific cultural considerations.
- Transportation: Own a two‑wheel motor vehicle (motorcycle) for efficient field mobility.
- Experience: No prior experience required; fresh graduates with strong motivation are welcome.
- Key Skills: Excellent active communication, interpersonal skills, problem‑solving ability, and a customer‑centric attitude.
- Availability: Ready to join immediately and commit to the full‑time schedule.
Benefits
- Competitive base salary (Gaji Pokok) with regular performance reviews.
- Comprehensive BPJS Kesehatan and BPJS Ketenagakerjaan coverage.
- Transportation allowance to support daily commuting.
- Holiday allowance (Tunjangan Hari Raya) in line with local regulations.
- Paid annual leave (Cuti Tahunan) to promote work‑life balance.
- Employee housing (Mess/Tempat Tinggal Karyawan) provided near the workplace.
- Permanent employment status (PKWTT) offering job security.
- Clear career progression pathways and opportunities for professional development.
About Company
Our organization is a well‑established financial services provider focused on delivering inclusive banking solutions to communities across Central Java. With a commitment to social responsibility and customer empowerment, we pride ourselves on a culture that values integrity, teamwork, and continuous improvement. By joining our team, you will be part of a forward‑thinking company that invests in its employees through training programs, mentorship, and a supportive work environment designed to help you achieve both personal and professional goals.
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