Introduction
Amartha, a leading micro‑finance platform dedicated to empowering small entrepreneurs across Indonesia, is seeking a dynamic Business Partner – Staff Lapangan (Area Cianjur). This field‑based role focuses on building relationships with prospective borrowers, supporting existing members, and ensuring the smooth processing of loan applications in the Cianjur region. The position offers a competitive starting salary of IDR 3.5 million plus performance incentives, a full‑time schedule of Monday to Friday, 08:00‑17:00, and the opportunity to grow into a leadership role within a fast‑growing social‑impact organization.
Responsibilities
- Identify and engage potential new borrowers by conducting community outreach, attending local events, and leveraging personal networks to promote Amartha’s capital‑loan programs.
- Provide on‑site economic counseling and financial literacy support to household members, helping them understand budgeting, savings, and repayment strategies.
- Perform thorough field surveys and feasibility analyses of loan applications, ensuring each proposal aligns with Amartha’s risk‑assessment criteria, internal policies, and regulatory standards.
- Coordinate the collection of repayment installments, maintain accurate records of payments, and follow up with delinquent borrowers in a respectful yet firm manner.
- Document daily activities, client interactions, and field observations in Amartha’s digital reporting system to facilitate real‑time monitoring by the regional manager.
- Collaborate with the central underwriting team to provide additional information or clarification needed for complex loan cases.
- Participate in regular training sessions and share best practices with fellow field staff to continuously improve service quality.
Requirements
- Minimum education: Senior High School (SMA/SMK) or equivalent; higher education is a plus.
- Age between 18 and 30 years (maximum 33 years as stated in the original posting).
- Both male and female candidates are encouraged to apply; female applicants are given preference.
- Own reliable transportation (motorcycle or car) to travel across the Cianjur area daily.
- Strong personal integrity, honesty, attention to detail, excellent communication skills, resilience, and disciplined work habits.
- Willingness to work in the field every day, often in rural or semi‑urban environments.
- No prior experience required; however, any background in sales, community outreach, or financial services will be considered an advantage.
- Basic digital literacy, especially the ability to use mobile applications for data entry and reporting.
Benefits
- Starting salary of IDR 3.5 million per month, plus performance‑based incentives.
- Annual religious holiday allowance (THR) and additional bonus schemes tied to target achievement.
- Clear career progression pathway with the possibility of promotion to team leader or supervisor positions.
- Transition to permanent (full‑time) employee status after successful probation.
- Employee loan program offering favorable terms for personal financial needs.
- Continuous learning and development programs, including workshops on financial inclusion, digital tools, and leadership.
- Company‑provided accommodation (mess) for field staff to ensure a safe and comfortable living environment.
- Health insurance coverage, transportation allowance, and occasional field‑work allowances.
- Access to a supportive community of peers and mentors focused on social impact.
About Company
Amartha was founded with the vision of creating inclusive financial services for Indonesia’s underserved micro‑entrepreneurs. By connecting local lenders with borrowers through a secure, technology‑driven platform, Amartha enables small business owners to obtain the capital they need to grow, create jobs, and improve livelihoods. Operating in more than 30 districts, the company combines rigorous credit assessment with a strong emphasis on financial education, ensuring borrowers not only receive funds but also acquire the skills to manage them responsibly. Amartha’s culture values integrity, innovation, and social impact, offering employees a purpose‑driven workplace where every interaction contributes to the broader goal of economic empowerment across the archipelago.
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